The agreement you would sign
Nothing on this website binds either of us; this does. It is published in full, before any conversation, so you can read it without asking for it — including the parts that are not settled yet.
This is our first version, written in-house on 18 September 2026. A lawyer has not reviewed it yet, and anything shown as [SOMETHING TO FOLLOW] is not settled: it is written that way on purpose, so you can see what is missing instead of reading a blank.
The short version
- $150 a qualified lead in packs of 10, 25 or 50; $300 a booked appointment in batches of 10. Paid before delivery, no monthly fee, no commission (clause 2).
- We guarantee no sale, and we say so in clause 1.3. What we do promise is delivery inside 90 days, a full refund if nothing arrives in 30, and the remainder back at the end (clause 3).
- You call inside five minutes during your stated hours (clause 4), and unusable leads are replaced on six grounds within seven days, up to a fifth of a pack (clause 5).
- An appointment the homeowner does not attend was never delivered: another takes its place, free, if you tell us within 48 hours of the appointment (clause 3.7).
- One lead, one installer; five active partners per metro (clause 7). Late payment accrues interest and nothing else (clause 8).
The full text is below, and it is what counts. See also pricing and how it works.
LEAD SUPPLY AGREEMENT
Residential solar and battery leads and appointments — Template v2.2 (unsigned reference copy)
Draft for review. This version was prepared in-house on 18 September 2026 and has not been reviewed by a lawyer. Values shown in square brackets are not settled yet.
Date: ____________________
Provider
Lauris Mesnil (sole trader) trading as Scalesun
ABN: 66 871 546 794
[STREET ADDRESS TO FOLLOW], NSW 2294, Australia
[SUPPORT EMAIL TO FOLLOW]
Partner (Solar Company)
Business name: ____________________
ABN: ____________________
Address: ____________________
Email: ____________________
Signer name and position: ____________________
This Agreement is made between Lauris Mesnil (sole trader) trading as Scalesun ("Scalesun") and the Partner named above, for the supply of residential solar and battery leads and appointments in Australia.
1. What this Agreement covers
1.1 Scalesun advertises to homeowners under its own consumer brand, qualifies the enquiries it receives, and supplies them to the Partner as leads or as booked appointments.
1.2 Scalesun is not an employee, agent or partner of the Partner, and does not sell, quote, design or install anything. Every contract for solar or battery work is between the Partner and the homeowner.
1.3 Scalesun does not guarantee that any lead or appointment will result in a sale. Nothing in this Agreement is a promise of revenue.
2. Products and prices
2.1 Scalesun supplies two products:
(a) Direct lead — $150 each. A homeowner enquiry that has passed Scalesun's qualification, delivered to the Partner as it arrives. Sold in packs of 10, 25 or 50.
(b) Qualified appointment — $300 each. An enquiry Scalesun has qualified by phone, booked into the Partner's calendar, and attended by the homeowner. Sold in batches of 10.
2.2 All prices are exclusive of GST. [GST STATUS TO FOLLOW — being confirmed on ABN Lookup. No GST is charged on these fees until registration is confirmed; if it is, GST is payable in addition and a tax invoice issued.]
2.3 Packs and batches are paid in advance. There is no monthly fee, no minimum term, and no commission: Scalesun charges nothing on anything the Partner sells.
3. Delivery
3.1 Delivery begins when payment is received.
3.2 Indicative pace. Scalesun expects to deliver 5 to 15 leads, or 3 to 8 appointments, per week. This is an expectation based on campaign performance and the Partner's service area, not a commitment, and does not create an obligation to deliver at any particular rate in any particular week.
3.3 Outer limit. Scalesun will deliver a pack or batch in full within 90 days of payment. That period is extended, day for day, for any period in which the Partner is unresponsive to Scalesun or tells Scalesun it has no capacity to take leads. The period is extended, not suspended: leads already delivered remain the Partner's.
3.4 Nothing delivered. If Scalesun has delivered nothing at all within 30 days of payment, the Partner may ask for a full refund of that pack or batch, and Scalesun will pay it.
3.5 Remainder. Anything undelivered at the end of the period in clause 3.3 is refunded at the price paid.
3.6 Scalesun may decline to supply a lead that falls outside the Partner's stated service area or capacity.
3.7 Appointments not attended. An appointment the homeowner does not attend, or which is moved before it takes place, has not been delivered: it does not count towards the batch and Scalesun supplies another in its place at no charge. The Partner reports what happened in the platform within 48 hours of the appointment time, and Scalesun confirms it from the booking record; an appointment reported after that counts as delivered. An appointment the Partner does not attend, or cancels less than 24 hours beforehand, has been delivered and counts towards the batch.
4. Speed of contact
4.1 A lead is worth what it is worth in the first minutes. The Partner will make its first call attempt:
(a) within 5 minutes of delivery, where the lead is delivered during the working hours the Partner has stated in the platform; or
(b) by 10am on the next working day, where it is delivered outside those hours.
4.2 Before treating a lead as uncontactable, the Partner will make at least 3 attempts across 2 different days, at different times of day.
4.3 The platform records the time each lead is delivered and the time of each attempt the Partner logs. Those records are what clause 5 is assessed against.
4.4 A lead whose first attempt was made later than clause 4.1 requires cannot be replaced on the ground that the homeowner could not be reached or was no longer interested. Every other ground in clause 5 still applies to it.
4.5 The Partner will keep its stated working hours and capacity current in the platform. Scalesun relies on them both to route leads and to apply clause 4.1.
5. Replacement of unusable leads
5.1 Scalesun replaces a lead or appointment, at no charge, where the Partner shows one of the following:
(a) the phone number is invalid, disconnected, or belongs to somebody other than the person who enquired;
(b) the property is outside the service area the Partner has set in the platform;
(c) the homeowner is a tenant, or is not a decision maker for the property;
(d) the property already has solar installed, where the enquiry was for solar;
(e) the same homeowner was supplied to the same Partner within the previous 90 days;
(f) the homeowner denies having made the enquiry.
5.2 A replacement is requested in the platform within 7 days of delivery, with the reason and whatever the Partner relies on.
5.3 Replacements are capped at 20 % of a pack or batch.
5.4 The following are not grounds for replacement: the homeowner did not answer; the homeowner changed their mind; the homeowner chose another installer; the Partner's price was too high; the sale did not close.
5.5 False claims. Where a replacement was granted on a ground that proves untrue, the replacement is withdrawn and re-charged at the price paid. Repeated false claims entitle Scalesun to suspend replacements for the Partner or to terminate this Agreement under clause 12.
6. What the Partner will do
6.1 Hold and maintain every licence and accreditation required to design, sell and install the systems it quotes, and keep them current in the platform.
6.2 Contact every lead in accordance with clause 4, and conduct every appointment professionally.
6.3 Use each lead only for the enquiry it was supplied for and the sale that follows it: not for any other purpose, and not passed, sold or given to anybody else.
6.4 Comply with the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), the Do Not Call Register Act 2006 (Cth), the Australian Consumer Law and the rules of the solar industry, including the Clean Energy Council's requirements where they apply.
6.5 Keep its service area, working hours and capacity current in the platform.
7. Exclusivity and territory
7.1 A lead is supplied to one Partner. Scalesun does not sell the same enquiry twice.
7.2 Scalesun contracts with at most 5 active partners per metropolitan area, and allocates leads within an area in rotation.
7.3 Nothing in this Agreement prevents a homeowner from approaching other installers of their own accord.
8. Payment
8.1 Packs and batches are invoiced when ordered and paid before delivery begins, by bank transfer to the account shown on the invoice.
8.2 An invoice unpaid by its due date accrues interest at 18 % per annum, simple, calculated daily on the unpaid amount until it is paid. No other fee or charge applies to late payment.
8.3 While an invoice is overdue, Scalesun may withhold further delivery and suspend access to the platform. If it remains unpaid 14 days after its due date, Scalesun may terminate this Agreement and recover what is owed.
8.4 Amounts already delivered are not refundable except under clauses 3.4, 3.5 and 5.
9. Sales reporting
9.1 Scalesun asks the Partner to report the outcome of each lead and appointment in the platform, including sales. It is a request, not a condition of this Agreement.
9.2 Reporting exists so that Scalesun can judge the quality of what it supplies, assess replacement requests, and improve its campaigns. Nothing is charged on a reported sale.
10. Data and privacy
10.1 Each party handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
10.2 Scalesun collects each homeowner's consent to be contacted before supplying their details, and keeps the wording and time of that consent.
10.3 From delivery, the Partner holds the homeowner's personal information in its own right and is responsible for it, including responding to a homeowner who asks to see, correct or delete it.
10.4 Scalesun may contact a homeowner after an appointment as a quality check. The Partner consents to this.
11. Liability
11.1 Nothing in this Agreement excludes, restricts or modifies any right or remedy under the Australian Consumer Law that cannot be excluded.
11.2 Subject to clause 11.1, Scalesun's total liability arising out of this Agreement is limited to the amount paid for the leads or appointments the claim relates to.
11.3 Subject to clause 11.1, neither party is liable for indirect or consequential loss, or for loss of profit or opportunity.
11.4 Scalesun is not responsible for the quality, timing, pricing or safety of any work the Partner performs, or for any agreement between the Partner and a homeowner.
12. Term and termination
12.1 This Agreement starts on signature and continues until terminated. There is no minimum term.
12.2 Either party may terminate on 14 days written notice.
12.3 Either party may terminate immediately for a material breach that is not remedied within 7 days of written notice, and Scalesun may terminate immediately under clauses 5.5 or 8.3.
12.4 On termination, leads already paid for are delivered or refunded at the price paid, and clauses 6.3, 10 and 11 survive.
13. General
13.1 This Agreement is the entire agreement between the parties about its subject matter, and replaces anything said or written before it.
13.2 A variation is effective only in writing, signed or accepted in the platform by both parties. Scalesun may change its prices for future packs and batches on 14 days notice; the price of a pack already paid for does not change.
13.3 Neither party may assign this Agreement without the other's written consent, which is not to be unreasonably withheld.
13.4 Notices are given in writing, by email to the addresses above or the addresses held in the platform.
13.5 A disputed matter goes first to direct negotiation within 10 business days of written notice, then to mediation with costs shared equally, before either party starts proceedings. Nothing in this clause prevents an application for urgent relief.
14. Governing law
14.1 This Agreement is governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of its courts.
15. Signatures
Scalesun
Name: ____________________
Position: ____________________
Date: ____________________
Signature:
Partner
Name: ____________________
Position: ____________________
Date: ____________________
Signature:
This document is not legal advice. Both parties are encouraged to obtain independent legal advice before signing.
Version 2 of the Lead Supply Agreement. Questions, or a lawyer of your own with a comment on it: [CONTACT EMAIL TO FOLLOW]. A signed copy is filed against your account and stays available to you in the platform.